Terms & Conditions

Service terms, booking guidelines and policies for Move Now NL.

1. Scope of Services

Move Now NL provides moving, packing, loading, transport and relocation services for residential and commercial clients across the Netherlands. By booking our services, you agree to these terms.

Company registration: Move Now NL, Twiskeweg, 1511 BW Oostzaan, Netherlands. KvK: 88795144.

2. Quotations and Fixed Pricing

The price shown by our online calculator is an estimate. We confirm a fixed price quote on WhatsApp based on the details you give us. If the actual inventory, floor level or access on moving day differs significantly from the information provided, we will discuss any price adjustment with you before continuing.

3. Client Responsibilities

You are responsible for arranging any parking reservation or permit needed for our vehicle with your municipality (gemeente), where applicable. You must also carry fragile or high-value items such as jewellery, cash and important documents yourself; we recommend you do not pack these with the rest of your belongings.

4. Damage Reports

We handle, pack and transport your belongings with care. If you believe an item was damaged during our service, please report it to us in writing (WhatsApp or email) within 48 hours of the move being completed, with photos where possible, so we can look into it.

5. Cancellations and Rescheduling

Please let us know as early as possible if you need to cancel or reschedule your move, so we can offer the time slot to another customer.

6. Governing Law

These terms are governed by the laws of the Netherlands.